FAQ



What does it mean to unlock a phone?
Mobile service providers (AT&T for example) lock their cellphones in which they sell so that it can only be used with their SIM cards. As a result, you as a customer will only be able to use their phones with their service. When you go overseas you will need to pay roaming charges and when you switch to another carrier you will need to purchase a new phone. After unlocking your phone, using our service, you will not just be able to use your phone with your current service, but you will also be able to use it with any other GSM service worldwide. When a GSM phone is unlocked, you can use it with T-Mobile, Cingular/AT&T, Orange, Vodafone, Fido/Rogers, Cellular One, Suncom, TelCel, or any other GSM service provider worldwide.

Will unlocking damage my phone?
Absolutely not, when you enter the unlock code provided by our service, your cell phone will automatically remove the lock code that the service provider has set on the phone to block it from use with another service provider. It is not like using software unlock that will reprogram the phone and may damage the phone’s operating system. This is simply removing the lock code set on the phone.

Is unlocking my cell phone legal?
Yes, cell phone unlocking is absolutely 100% legal. Especially because the unlock codes are being provided by your phone’s manufacture. Cell phone unlocking is legal as long as the IMEI or ESN numbers have not been modified or tampered in any way.

What is an IMEI number and how do I find it?
An IMEI number is an international “Serial Number” that is used in order to identify your phone. Your IMEI can be found at the back of your phone behind the battery or by pressing *#06#. The IMEI number should be 15 or 17 digits.

Is your unlocking service guaranteed?
Yes, all the codes are been purchased directly from your phone’s manufacture (Not like some sites who sell fake codes). The codes are guaranteed to work 100% or your money back! (Terms and conditions may apply).

Will your service unlock my phone permanently?
Yes, after entering the provided unlock code, you will never need to worry about your phone being locked again. In fact, unlock codes are the best method to unlock your phone. It is not like software unlock method that may reset and relock your phone again.

What are the advantages of unlocking my cell phone?
You can use your phone with any other GSM service worldwide, this way you don’t need to pay the roaming charges and you can even use your phone with a “pay as you go” service.

There is no need to purchase a new cell phone when switching your service provider,  you can now use your phone instead.


Increase your phone’s resale value


Remove all the restrictions on your phone


Use your phone to its full potential








Extremetech